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FREQUENTLY ASKED QUESTIONS

  • Does the price include delivery and set up?
    Yes, price does include set up and delivery within a 15 mile radius of Clarkson, KY! Any deliveries outside of that will acquire a travel fee.
  • When do you set up and pick up?
    We will typically set up between 8a-2p the day of the event, and pick up will be scheduled at the end of your event. This will ensure plenty of time for us to properly clean and prep the inflatables and equipment for the next day! *We will coordinate specific times with each client according to event times!
  • Do you require a deposit?
    Yes, we require a deposit of 25% of the total rental fee to reserve inflatables, concessions, and decor. The deposit is applied towards the total of your rental. If you need to cancel your event, we will hold your deposit and you can reschedule for any future date. You will be contacted regarding your deposit and contract upon receiving your inquiry!
  • What surfaces can you set up the inflatables on?
    We can set up on grass, turf, concrete, pavers, or inside a venue or home! We cannot under any circumstances set up on rocks, gravel, or dirt.
  • What is your weather policy?
    Inflatables must be deflated when winds reach 15 mph. No exceptions! If it is raining the day of your event and you decide to cancel, the deposit will be held and you are able to reschedule for any future date. You have until 7:00am the morning of your rental to let us know if you are going to postpone.
  • BOUNCE HOUSE RULES:
    There are no shoes, food, drinks, face paint, confetti, gender reveal dust/powder, pen/marker/crayon/paint/etc. allowed on the bounce house as this can cause the vinyl to pop, rip, or stain. Any damage (beyond typical wear and tear) will result in an additional fee to repair or replace the damage done. We do not set up at events with face paint. Face paint (even washable) permanently stains the bouncers. If any face paint gets on the bouncer the client will be held responsible for replacement costs.
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